Powerful multi-lingual diagnostics
Our powerful multi-lingual diagnostic methods and tools help you assess what’s really happening with your people during change to inform the right approach and deliver change faster and more sustainably.
The tool that’s right for you depends on where you are on your change journey, and on what could add the most value. All tools are tailored to your unique context, and questions are bespoke to you.
They are a very time and cost-effective way to gather feedback from your people, agree action and drive visible value from change management interventions.
The diagnostics enable leaders to be people-led and decisions to be data-driven for sustainable change. They involve business stakeholders early by asking them what they think and they help uncover resistance. The diagnostic dashboards bring tangible metrics and insights to inform the change effort to life, and that’s something that has been historically difficult to do.
Our change diagnostics
We have a suite of change diagnostic tools for wherever you are on your change journey.
| Tool | Key question | Audience | Outcome |
|---|---|---|---|
| Leader alignment | How aligned are your leaders on the change? | All stakeholders | The change approach most suitable to you |
| Organisational readiness | How ready is your organisation for change? | Programme leadership teams | A plan to ensure your leaders are working together, focused on the same outcome |
| Change programme effectiveness | How effective do your people think your change initiative is? | Change programme members & business stakeholders | An action plan for improvement that your people have shaped & feel part of |
| Business readiness | How ready are your people for your change to go live? | Change programme members & business stakeholders | A plan to remove blockers & take action to get to readiness, ensuring people are focussed on go-live |
| Benefits realisation | How supported are your people to work effectively in new ways? | People effected by the change | A plan to remove blockers to embed new ways of working |
Spotlight on the Change Effectiveness diagnostic
Our Change Effectiveness Diagnostic is the most popular. We run it on live change programmes to understand the impact the change is having, and then together shape an action plan to improve the programme. We ask your people questions such as how aligned their work is to the programme, how engaged they are, how they feel about the programme, and what can we do to make their change experience and the programme better, because we know that change lands well when people experience it in a positive way.
How does it work?
- We run an anonymous, three minute survey once a month at the beginning of existing meetings that your people already attend
- We use AI to help analyse the data we collect and work with you agree actions to make improvements
- The data is visualised on a dashboard available for everyone to see which, nudges towards a culture of openness and transparency
- This result is an overall change experience score which we track every month
- We’ve found that by giving people a voice on a monthly basis, we start to see this groundswell of support for a change, because action is being taken regularly based on what people have fed back. And we know that co-creation of solutions drives ownership for change
Sample Dashboard
Base your change approach on real-life,
data led insights from your people
Validate your intuition and speed up your decision making.
Being data-driven brings objectivity, ensuring that barriers to change are understood and managed and teams are united around a common cause.
Put your people at the heart of change
By enabling your people to be heard, acting on what they tell us and communicating openly with them, we help them to shape and feel part of the change, driving a culture of openness and transparency
Deliver value early and sustainable change
By working closely with leaders we can agree the most appropriate solutions and prioritise effort to deliver early visible value. Together we make it happen
Report and provide insights to leaders
Benchmark your data against other projects and programmes in your organisation and trends in your industry
What are the benefits?
- Powerful, quick and easy to complete
- Simple to set up
- Cost-effective
- Based on feedback directly from your people
- Supports leaders in delivering people not tech led approach to change
- Business stakeholders are involved early to create shared ownership
- Uncover and manage resistance and blockers early, preventing budget burn down the line
- By running the diagnostic survey at the start of existing meetings we achieve >90% response rate.
Sample Dashboard
Change diagnostic case study
Change diagnostic delivers measurable improvements in programme effectiveness.