Elevating how change is delivered at an enterprise level
Client challenge
Opportunity to improve how change is managed and drive better change adoption across transformation initiatives
What we did
Completed discovery interviews with 42 employees
Reviewed organisational data, industry best practice and Uuna community knowledge to build a best practice model
Used Lean Six Sigma approach to issues mapping and mitigation planning
Clarified challenges /developed solutions with senior stakeholders
Created bespoke, practical, prioritised recommendations and roadmap to deliver early value and grow change maturity in the medium term
Scoped and built a set of workstreams addressing how change is co-created, impact assessed, sponsored and communicated
Forecasted financial benefits coming from this approach
Business outcomes
Created a more receptive environment in which to land change, with measurable early improvements in employee ‘awareness’ and ‘understanding’ of upcoming change and a groundswell of positive feedback from employees